isabel

Somenthing annoying that happened to me a couple of days ago was that one of my brothers sent me an
e-mail because he wanted to know if the tickets for his holidays were confirm. The fact was that before I came to Perth, I asked for some tickets to my brother and two friends to travel from Madrid to Punta Cana.
There was supposed to be no problem with that, but one month before, the company changed the way
of booking tickets and there was not a note comunicating that fact. When I sent a mail to the company to confirm the tickets they told me they had no information about them, and that I had to make the booking again.I was annoyed with the fact that nobody had e-mailed that information because now I have no access to the company's system for doing that, and yesterday I had to ask a workmate to do it for me because they have to travel next sunday and the booking department needs at least four days to confirm the tickets, what means that maybe they could have a problem with their holidays.